Question 1

What is PublicProof AI?

Accepted Answer

PublicProof AI is a revenue-recovery system built on AI voice employees, chat, SMS, booking, reviews, CRM workflows, and follow-up automation. It answers every call, follows up with every lead, and keeps your customers moving forward, so you stop losing the opportunities you are already paying to generate.

Question 2

Is this just a chatbot?

Accepted Answer

No. A chatbot only types replies on a website, while PublicProof gives you AI voice employees that answer the phone, recover missed calls, send SMS follow-ups, book appointments, request reviews, run outbound follow-up, and update your CRM. It is a full operating layer for customer communication, not a single widget.

Question 3

Who is PublicProof AI for?

Accepted Answer

It is built for any business that loses revenue when a call goes unanswered or a lead goes cold - from home-service contractors to clinics, dental and med spas, law firms, dealerships, salons, and real estate teams. If speed of response decides who wins the customer, PublicProof is for you.

Question 4

What is the Revenue Recovery Audit?

Accepted Answer

It is a free review of where your business is leaking money - missed calls, slow follow-up, weak review generation, dead leads sitting in your database, and broken booking flows. You get a clear picture of the revenue you are losing today and exactly which PublicProof system recovers it.

Question 5

How is PublicProof different from hiring more staff?

Accepted Answer

Staff get sick, sleep, take breaks, and cost far more than a monthly subscription once you add payroll, taxes, and training. PublicProof works every hour of every day, answers instantly, never forgets a follow-up, and handles multiple languages, so it covers the gaps a human team cannot.

Question 6

What is missed-call text-back?

Accepted Answer

When a call is missed or goes unanswered, the system instantly sends the caller a text so the conversation continues by SMS instead of dying in voicemail. This single feature recovers leads that most businesses lose every day.

Question 7

What happens to calls after hours?

Accepted Answer

The AI answers 24/7, including nights, weekends, and holidays. After-hours and emergency calls are answered, qualified, booked, or routed by your rules, so you capture revenue that used to go to voicemail or to a competitor who picked up first.

Question 8

How much does PublicProof AI cost?

Accepted Answer

Plans start at $297/month (The Receptionist) and scale through The Closer ($497, most popular) to The Front Office ($697), each with a flat one-time setup fee from $97 to $197. Voice AI is included on every plan, and monthly billing does not begin until your system is live.